Listen first
We begin by hearing your questions and concerns.
OUR STORY
Our approach
It can be hard to take in every detail about a medicine at once. We want to be a familiar place where you can return to a question and talk it through again. Listening carefully and explaining clearly are at the heart of our approach.
For you and for the people close to you, everyday questions deserve an open conversation. We aim to grow stronger ties with the communities around our pharmacies.
OUR APPROACH
What matters to us
Explain clearly
We make complex information easier to understand.
Stay connected
We aim to be a familiar place for conversations in the community.
FIRST VISIT
Your first visit
Three simple steps can help you start a conversation.
Here to help with
your first visit.
01
Choose a store
Check the address of a Matsuya pharmacy near you.
02
Gather your questions
Bring your medication notebook, current medicines, or notes.
03
Talk at the pharmacy
Small questions are welcome too.
